Frequently Asked Questions 
by Dr. Michael Connor 



Why is Scarology Better Than Other Products on the Market?

Scarology’s unique 3-step system to treat scars was created by myself and Dr. Jeanmarie Connor because the commercially available scar treatment products we were recommending to patients did not convincingly show any improvement in the appearance of scars. Scarology’s complete scar treatment system is different than any scar treatment products available on the market today, many of which have been shown in scientific studies to have little to no benefit.

No other scar treatment has incorporated a gentle exfoliation step to aid in the prevention of new scars and aid in remodeling old scars.  Exfoliation procedures such as dermabrasion or laser resurfacing have been shown to be effective in improving the appearance of a scar but can cost thousands of dollars and can be associated with significant down time.  Scarology’s Fruit Exfoliator works on the scar over time  and is easily incorporated into your daily routine.     

Scarology’s proprietary scar cream, Step 2, was formulated after extensive research of the medical literature.  The doctors’ goal was to create a scar cream with natural ingredients and to avoid using ingredients that have been scientifically shown to have little or no benefit, such as onion extract.  Some of the ingredients, until now, have only been available in medical settings and are not currently in any other over the counter scar creams.  These key ingredients have been shown to nourish the healing scar with hydration, boost the immune system, and reduce inflammation in the scar tissue*

The nourishing and compressive effects of silicone sheets on scars are well established through numerous clinical studies.  Scarology’s self adhesive silicone sheet uses advanced patented silicone technology currently used in hospitals.

Does Scarology Work on Old Scars?

Scars from several years ago are the most difficult to treat and most likely will not change in appearance with topical silicone or onion extract alone.  However, Scarology’s 3-part system is different.  Step 1, the Fruit Exfoliator, will slowly, in a controlled fashion, stimulate the surface layer of the scar to remodel.  As new surface layer skin cells are being laid down, Step 2, the Scar Cream, may nourish and soften the deep layers of the scar.  No other scar treatment on the market provides gentle exfoliation.  Scarology is the only commercially available product for scars that may enhance the appearance of old scars. 

When Can I Start Treating with Scarology?

The skin is very effective at healing itself.  Following an injury the skin immediately undergoes changes at the surface level to close the wound and inflammatory cells enter the deep tissue beneath the wound.  Once the wound is closed and scabbing has subsided, the entire 3-step system can be used.   Ask you doctor when it is safe to start treating your scar.

How Long Should I Use Scarology?

A new scar will remodel over the course of a year and can change in appearance throughout ones life.   It is recommended that Scarology be used as long as the scar continues to show signs of improvement and for 3 months thereafter.  Scarology recommends using the system for at least one year for best results.

Can Scarology be Used on Pigmented Skin?

Absolutely!  Scarology can be used on all skin types.  Children with scars can benefit as well.  Scarology does not recommend using the fruit exfoliator, Step 1, in children under 2 years of age.

Are All Scars the Same?

No! There are several types of scars. Scarring may be better or worse than anticipated and healing is highly individualized.  Any cut or break in the skin can leave a scar.  Both traumatic and surgical scars can result in a flat, pale scar or a hypertrophic (dark , thick or raised) scar. 

Some skin types can keloid which is where the scar actually grows over the boundaries of the cut or wound due to extensive scar tissue.  A wound with persistent inflammation in the deep layers such as acne or a chicken pox wound can result in a sunken-in or pitted appearance.   Wounds that exist around a joint or heal with a lot of tension on either side can become widened over time due to several months of stretching. 

Stretch marks are a popular form of scar that follows pregnancy or fluctuations in weight.  In both instances, the skin is stretched faster than the natural remodeling of the skin. 

Can Scarology be Used on All Scar Types?

Absolutely!  Scarology’s 3-part Ultimate Scar System can be effective at improving the appearance of any type of scar, old or new,  including pale, thin scars, hypertrophic scars, keloids, burns, stretch marks and acne scars.  Gentle exfoliation, scar therapy and compressive silicone therapy have been individually recommended for treating scars by doctors and physical therapists around the world for several years.  Scarology has created the only system available that combines all three.